Will Santander Lose Customers?

One thing bank customers find unforgivable is being unable to use the money they have deposited.

A few months ago, Santander customers could not access their accounts. Now, Santander has suffered another mobile banking setback. Customers have expressed displeasure. Some are even suggesting they would take their business elsewhere.

Santander has since fixed this problem, but the big question on customers’ lips is, ‘will this happen again?’

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